Shipping & Returns
Shipping Policy
1. Shipping Destinations
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Carranza Loft ships racing pigeons directly to one loft race events across the USA. The specific event must be specified by the buyer at the time of purchase.
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2. Shipping Time
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The shipping schedule is aligned with the breeding cycle and race event timelines. Buyers will be informed of the estimated shipping date post-purchase.
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3. Shipping Process
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All pigeons are shipped in safe, comfortable, and humane conditions. We prioritize the health and well-being of our birds during transit.
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Buyers will receive a shipping confirmation and tracking information once their pigeon(s) are dispatched.
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4. Shipping Costs
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Shipping costs are included in the purchase price of the pigeon(s). There are no additional charges for standard shipping to one loft race events.
Return & Exchange Policy
1. Return Eligibility
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Due to the nature of our products (live animals), returns are not feasible. However, Carranza Loft stands behind the health and quality of our pigeons at the time of sale.
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2. Loss or Damage During Shipping
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In the rare event of loss or damage during shipping, Carranza Loft will offer compensation in the form of a late hatch or additional pigeons in the next breeding season.
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3. Cancellation Policy
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Orders may be canceled within 24 hours of purchase. Post this period, cancellations are not accepted due to the specific preparations and arrangements required for each pigeon.
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4. Compensation Policy
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In case of loss during a race, buyers must provide proof of participation and loss to claim compensation.
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Compensation will be in the form of a late hatch or additional pigeons in the upcoming breeding season.
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5. Breeding Issues
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In the rare event of a breeding pair not fertilizing its eggs or one of the pairs dying, we offer the option to either reimburse the money or choose offspring from other available pairs.
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6. Prize Winnings
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In the event of winning prizes in one loft races, the buyer retains 100% of the winning prizes.
Contact Information
For any queries or clarifications regarding our Shipping and Returns Policy, please contact us at Hugo@carranzaloft.com.