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Shipping & Returns

Shipping Policy

1. Shipping Destinations

  • Carranza Loft ships racing pigeons directly to one loft race events across the USA. The specific event must be specified by the buyer at the time of purchase.

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2. Shipping Time

  • The shipping schedule is aligned with the breeding cycle and race event timelines. Buyers will be informed of the estimated shipping date post-purchase.

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3. Shipping Process

  • All pigeons are shipped in safe, comfortable, and humane conditions. We prioritize the health and well-being of our birds during transit.

  • Buyers will receive a shipping confirmation and tracking information once their pigeon(s) are dispatched.

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4. Shipping Costs

  • Shipping costs are included in the purchase price of the pigeon(s). There are no additional charges for standard shipping to one loft race events.

Return & Exchange Policy

1. Return Eligibility

  • Due to the nature of our products (live animals), returns are not feasible. However, Carranza Loft stands behind the health and quality of our pigeons at the time of sale.

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2. Loss or Damage During Shipping

  • In the rare event of loss or damage during shipping, Carranza Loft will offer compensation in the form of a late hatch or additional pigeons in the next breeding season.

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3. Cancellation Policy

  • Orders may be canceled within 24 hours of purchase. Post this period, cancellations are not accepted due to the specific preparations and arrangements required for each pigeon.

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4. Compensation Policy

  • In case of loss during a race, buyers must provide proof of participation and loss to claim compensation.

  • Compensation will be in the form of a late hatch or additional pigeons in the upcoming breeding season.

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5. Breeding Issues

  • In the rare event of a breeding pair not fertilizing its eggs or one of the pairs dying, we offer the option to either reimburse the money or choose offspring from other available pairs.

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6. Prize Winnings

  • In the event of winning prizes in one loft races, the buyer retains 100% of the winning prizes.

 

Contact Information

For any queries or clarifications regarding our Shipping and Returns Policy, please contact us at Hugo@carranzaloft.com.

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